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Rent Concerns After Lightning Strike

Concern:

My name is SSG Joshua Willoughby, I'm a recruiter for the US Army in the Denver Recruiting Battalion and currently rent a house on Buckley AFB. On 18 July 2016 the house I rent was struck by lightning and a fire was started in the attic of the house. My wife and 6 month old son made it out safely and the Fire Department was able to extinguish the fire without any damage to my belongings. Over the past two weeks Buckley Family Housing has told me that we cannot live in the home for the next 60-90 days while they repair the damaged building and we will have to move all of our belongings out of the building and into storage. They are also requiring us to continue to pay full rent on a home that we cannot live in and we will have no belongings in. I have spoken with IG and they suggested that I use the Commanders Action Line, my command is aware that I am reaching out in this manner. I just do not feel that it is right that I am paying full rent for a home that I can't live in or store my things in, My family didn't start a fire but I feel like we are being held responsible for this incident. I have attached my Company Commanders information as well as my own if further information is required.

Response:

Thank you very much for your Commander's Action Line input. I am saddened that you and your family had to go through this and extremely thankful that you, your family, and your belongings were safe. We have been working your issue, based on your CAL input, with Hunt housing and their corporate office to help you resolve this.

As you may already know, we have great news -- Hunt and our Mission Support Group told me that they will now refund the rent money you were charged while out of the house and you will not be charged additional funds. You will receive this refund if your family resides off base or decides to move back on base. There is now also an option for you to select another house on base with a move in date of 2 September.

Again, I am sorry your family had to go through this.

Respectfully,

Col John W. Wagner
Commander, 460th Space Wing